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Saturday
CBC1 - NACHC Board Member Boot Camp: Setting the Scene and Legal Responsibilities
08:00am - 10:00am Central - August 17, 2019 | Room: Grand Ballroom
Track: Health Center Governance
Credits Available: 0.00 Board Governance
8:00am - 8:30am Setting the Scene Boards of directors play a vital role in the overall success and sustainability of health centers. This introductory segment will review overall board roles and set the scene for the content that will be reviewed throughout the day. 8:30am - 10:00am Legal Responsibilities Health center boards must ensure compliance with local, state, and federal laws governing the operations of health care businesses. This segment covers the fundamentals of the board's legally mandated fiduciary responsibilities and the board's legal liability in connection with its decision-making role.
Saturday
CBC2 - NACHC Board Member Boot Camp: Quality Oversight
10:15am - 11:10am Central - August 17, 2019 | Room: Grand Ballroom
Track: Health Center Governance
Credits Available: 0.00 Board Governance
10:00am - 10:15 Break 10:15am - 11:10am Quality Oversight Providing quality health care services is central to the mission of health centers. The governing board has a critical role in providing oversight of the quality assurance and quality improvement program. This segment defines quality, discusses the board's oversight role related to quality, and introduces some quality building blocks that can be used as a foundation for health centers.
Saturday
CBC3 - NACHC Board Member Boot Camp: CEO Oversight/Partnership and Administrative Oversight
11:25am - 12:15pm Central - August 17, 2019 | Room: Grand Ballroom
Track: Health Center Governance
Credits Available: 0.00 Board Governance
11:10am - 11:25am Break 11:25am - 12:15pm CEO Oversight/Partnership and Administrative Oversight Hiring a strong Chief Executive Officer for the health center is one of the most important roles a board plays. The board also plays a critical role in evaluating, compensating, and supporting the CEO. This segment will explore key components of the board's role related to CEO oversight and partnership. It will also explore the governing board's responsibilities related to approving relevant personnel policies.
Saturday
CBC4 - NACHC Board Member Boot Camp: Financial Oversight and Action Planning/Wrap-Up
01:15pm - 02:45pm Central - August 17, 2019 | Room: Grand Ballroom
Track: Health Center Governance
Credits Available: 0.00 Board Governance
1:15pm - 2:30pm Financial Oversight The board is responsible for safeguarding the organization's assets. This segment covers the establishment of financial priorities for the health center, budget approval, internal control policies and procedures, long-range planning, financial statements, and the audit. 2:30pm - 2:45pm Action Planning/Wrap-Up Participants will have an opportunity to reflect on key concepts from Boot Camp they will take back to their boards and use to be more effective board members.  
Sunday
CGS1 - Opening General Session
03:00pm - 05:00pm Central - August 18, 2019 | Room: Grand Ballroom
Welcome Lathran J. Woodard, Chair of the Board, National Association of Community Health Centers Tom Van Coverden, President and CEO, National Association of Community Health Centers Keynote Barbara Ross-Lee, DO, FACOFP, Dean and Chief Academic Officer of the proposed Minnesota College of Osteopathic Medicine and Provost of the Minnesota Medical University In an outstanding career spanning nearly 50 years as a clinical and academic leader, Dr. Barbara Ross-Lee made her mark breaking barriers for women and minorities in the health professions and advocating for policies to grow the primary care workforce in the nation’s underserved communities. After receiving her D.O. degree from Michigan State University’s College of Osteopathic Medicine in 1973, she began her own private medical practice, serving medically underserved communities and families in Detroit. She would go on to make history in 1993 when she became the first African American woman to be appointed dean of an American medical school, at Ohio University’s Heritage College of Osteopathic Medicine. From 2001 to 2017, Dr. Ross-Lee served in multiple leadership roles at the New York Institute of Technology (NYIT), including Vice President for Health Sciences and Medical Affairs. Now retired, Dr. Ross-Lee continues to be recognized as a nationally recognized expert on health policy, contributing at both federal and states levels on topics such as primary care, medical education, minority and women’s health. Her commitment to the underserved and her leadership in mentoring and inspiring diverse, young people to pursue careers in the health professions have merited high honors and awards. Presentation  of the 2019 NACHC Outstanding Achievement Awards Susan Bauer, MA, MPH, Executive Director, Community Health Partnership of Illinois, Chicago, IL Marty Lynch, PhD, Executive Director/CEO, LifeLong Medical Care, Berkeley, CA Thomas Trompeter, MPA, Chief Executive Officer, HealthPoint, Renton, WA
Concurrent Sessions
08:00am - 10:00am Central - August 19, 2019

Monday
CMD1 - National Center for Community Health Research: Highlights from A.T. Still University and Health Center Partnerships
08:00am - 10:00am Central - August 19, 2019 | Room: Columbus KL
Track: Workforce Investment in the Future
Credits Available: 2.00 Medical Doctors (CME)  |  2.40 Accountants (CPE)  |  2.00 Social Workers (CE)  |  2.00 Board Governance
Students and Fellows with A.T. Still University-School of Health Sciences conduct community-based research as part of the National Center for Community Health Research. Attend this session to hear the results of their projects. Learn how you can apply their innovative approaches to engage your health center community.  
Monday
CMH1 - The 2020 FTCA Program: Are We Still Living in the Past?
08:00am - 10:00am Central - August 19, 2019 | Room: Crystal A
Track: Policy Analysis,Health Center Essentials
Credits Available: 2.00 Medical Doctors (CME)  |  2.40 Accountants (CPE)  |  2.00 Social Workers (CE)  |  2.00 Board Governance
Since the commencement of the FTCA program in 1992 health centers have evolved, developing new methods for reaching underserved populations and designing leading-edge systems of care. The FTCA program was intended to eliminate the need to purchase malpractice insurance. Twenty-seven years later, health centers are still purchasing malpractice insurance as the program has failed to keep up with the evolution of ambulatory care. This workshop will discuss the history of the FTCA program, its success and failings, and how health centers can protect themselves as they develop new and innovative ways to deliver health services to their communities. Presenters will discuss techniques to maximize malpractice protection under the FTCA, tips on avoiding negative decisions, and tools available to contest adverse decisions by the government on deeming and coverage. The session will be interactive with attendees encouraged to bring their issues with them for discussion.    
Monday
CMA1 - IHI Leadership Alliance: Community Health Centers Engaged in Collective Voice for Change - RECOMMENDED FOR YOUNG PROFESSIONALS
08:30am - 10:00am Central - August 19, 2019 | Room: Columbus A-D
Track: Workforce Investment in the Future
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
The Institute for Healthcare Improvement (IHI) Leadership Alliance (LA) is a dynamic collaboration of leaders united by a common mission — to work with one another and in partnership with our patients, workforces, and communities to deliver the full promise of the IHI Quad Aim. IHI believes the pursuit of the Quad Aim continues to be the True North for health care organizations. However, the engagement of staff is a key strategy to achieve this goal. Leaders play a pivotal role in building a future in which our health care workforce will thrive. The LA is a learning community characterized by courage, creativity, and curiosity. Four community health center-related organizations are current members of IHI LA based on principles crafted in the collective voice such as assume abundance; move knowledge, not people; create joy in work; and return the money. This session will introduce the LA to participants and share the aims of the three workgroups of the LA: Health Equity, Workforce Safety, and Waste. We will discuss the ways in which the LA has impacted operations and enhanced innovation for these CHC organizations.
Monday
CMB1 - Navigating the Credentialing Process and Identifying Strategies to Reduce Waste and Redundancy - SPECIAL EXHIBITOR SESSION SPONSORED BY MCKESSON
08:30am - 10:00am Central - August 19, 2019 | Room: Columbus EF
Track: Health Center Essentials
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Community health centers across the nation often face problems with the current credentialing process. The problematic process impacts access to care for patients and affects reimbursement for providers. In this session we will review important guidelines regarding provider credentialing for all types of community health centers and strategies to reduce waste and redundancy throughout the credentialing process.
Monday
CMC1 - Finances, Fun, and Frustrations with Family Fitness and Childhood Obesity Programs
08:30am - 10:00am Central - August 19, 2019 | Room: Columbus G-J
Track: Population Health and Quality Improvement
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Childhood obesity prevalence has tripled since the 1970s, and the health effects of this issue can be devastating. Health centers have a unique opportunity to address healthy child weight with data, creativity, and inspired partnerships. What remains is the question of how we can make the case for payment of this important enterprise. This interactive session will address this question by demonstrating models of success in two states and describe the prerequisites and opportunities for a payment model.
Monday
CME1 - Navigating a New World: Governance Considerations Before and After Joining an Accountable Care Organization
08:30am - 10:00am Central - August 19, 2019 | Room: Regency AB
Track: Innovation and Transformation,Health Center Governance
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Many health centers are joining accountable care organizations (ACOs) which seek to restructure payment away from traditional fee-for-service to a payment and delivery system that incentivizes high quality and lower cost care. Join this interactive session to learn about the types of questions and considerations boards should examine prior to joining an ACO, as well as how to provide adequate oversight after the center has joined an ACO.
Monday
CMF1 - Applying PRAPARE Social Determinants of Health Data for Practice Transformation and Risk Stratification
08:30am - 10:00am Central - August 19, 2019 | Room: Regency C
Track: Population Health and Quality Improvement
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Identifying the socioeconomic and structural drivers of poor outcomes and higher costs is increasingly important when caring for complex patients. By collecting standardized data on the social determinants of health, using the PRAPARE tool, health centers can better understand the complexity of their patient populations and use that information to inform care delivery and population health management. This session will cover key strategies health centers and PCAs used to begin PRAPARE implementation and integrate social determinants data collection into practice and how they progressed to incorporating PRAPARE data into care planning. Presenters will highlight different methods for incorporating PRAPARE data into risk stratification models to segment populations, provide more appropriate care, better allocate limited resources, target interdisciplinary teams, and provide needed social services—either in-house or through community partnerships.
Monday
CMG1 - I Can See Clearly Now: The Digital Age Implications for Patient Outcomes
08:30am - 10:00am Central - August 19, 2019 | Room: Regency D
Track: Innovation and Transformation
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Health IT and moving towards the digital age to improve patient outcomes is no longer a linear process. This session will highlight innovation from national leaders in designing new roads to clinical guidelines and adoption, patient-centered outcomes, and the role of IT and data.
Monday
CMJ1 - Clinical Workforce: Maximizing Opportunities for Retention and Recruitment - NCA FEATURED
08:30am - 10:00am Central - August 19, 2019 | Room: Crystal BC
Track: Workforce Investment in the Future
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
At NACHC’s Workforce Summit in March, a human resource expert from the banking industry challenged health centers to make workforce the top issue in their strategic plans. Moreover, as we move to a focus on population health and paying for value, care teams are expanding. These care teams are foundational in achieving the Quadruple Aim – better care, better health, lower costs, and a more joyful workforce. This session will provide tips on how to use available resources to improve the retention and recruitment of your clinical care teams.
Monday
CGS2 - General Session
10:30am - 12:30pm Central - August 19, 2019 | Room: Grand Ballroom
Presentation of the 2019 NACHC Community Health Care Awards of Excellence 2019 John Gilbert Award Merrill R. Thomas, MBA President/CEO Providence Community Health Centers Providence, RI 2019 Ethel Bond Memorial Consumer Award Veatrice Crawford Consumer Board Member SIU Center for Family Medicine Springfield, IL 2019 Samuel U. Rodgers, MD Achievement Award Arthur Seiji Hayashi, MD, MPH, FAAFP* Chief Transformation Officer/Medical Director Mary’s Center Washington, DC Kristin Keglovitz-Baker, PA-C, AAHIVS* Chief Operating Officer Howard Brown Health Center Chicago, IL 2019 Louis S. Garcia Community/Migrant Health Service Award Lucy Ramirez Torres Chief Executive Officer Nuestra Clinica del Valle San Juan, TX 2019 Norton Wilson State/Regional Leadership Award Philip L. Morphew, MBA Former Chief Executive Officer Indiana Primary Health Care Association Indianapolis, IN 2019 Jeffrey T. Latman Leadership in Health Care Finance Award Kevin Maddox, MBA Chief Financial Officer Sunrise Community Health Evans, CO 2019 Health Professions Education and Training Award Berneice Mills-Thomas, RN, MSM, MPH, MBA Chief Executive Officer Near North Health Service Corporation Chicago, IL *Co-recipient Remarks from Congressman Danny Davis, U.S. Representative, 7th Congressional District of Illinois Better Together: Health Centers Collaborating in Uncertain Times for a Stronger Future While risk-based contracts account for only a small percentage of the current reimbursement arrangements for health centers, indications are payment based on outcomes and cost will dominate in coming years. Regardless of the model, the financial risk for health centers continues to increase, and data quality and analytics are critical factors for future success with risk-based contracts. It is also important to identify opportunities to align as larger entities for improved outcomes and reduced costs. With the uncertainty in payment, reimbursement, and risk, come hear from a panel, including a PCA/HCCN CEO and three health centers (of various sizes), which made the decision to prepare for the challenges and opportunities together, rather than as individual, competing organizations. Moderator: Jennifer Nolty, Director, PCA and Network Relations, NACHC Presenters: Aaron Todd, MPP, Chief Executive Officer, Iowa PCA, InConcertCare, IowaHealth+ Mari Kaptain-Dahlen, Chief Executive Officer, Siouxland Community Health Center Manny Lopes, President and CEO, East Boston Neighborhood Health Center Mahdi Ashrafian, MD, MBA, Chief Medical Officer, Community Health Systems, Inc.
Concurrent Sessions
01:30pm - 03:00pm Central - August 19, 2019

Monday
CMA2 - Unpacking the New Cholesterol Guidelines and UDS Statin Therapy Measure: Practical Takeaways for Clinical Practice, Addressing Barriers with Patients, and Reporting
01:30pm - 03:00pm Central - August 19, 2019 | Room: Columbus A-D
Track: Population Health and Quality Improvement
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Did you know that nationally, only 55 percent of statin-eligible patients are currently prescribed a statin? Or that treating individuals at high risk for cardiovascular events with a statin reduces by half their chance of actually having a major event like a heart attack or stroke? This session will highlight what clinicians, care teams, and QI staff need to know about the 2018 ACC/AHA Cholesterol Guidelines that impact routine clinical practice. Practical takeaways will include new risk categories, targets, and changes that make screening easier, as well as how to prioritize an approach to prevent the most heart attacks and strokes the quickest. Topics will also include how to tackle challenges that health centers may have in preparing to report on the new UDS Statin Therapy for the Prevention and Treatment of Cardiovascular Disease UDS measure (CMS 347v2) and how to overcome barriers to statin use.
Monday
CMB2 - Financial Planning for CHC 2025: What Should CHC Management Teams Do Now to Prepare for the Health Center of the Future - SPECIAL EXHIBITOR SESSION SPONSORED BY BKD
01:30pm - 03:00pm Central - August 19, 2019 | Room: Columbus EF
Track: Health Center Essentials
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
This session will address the current trends of health care and the issues that the CHC of 2025 may face. Will risk-based contracts be the norm? Will collaboration with hospitals or other health care providers be financially significant to the bottom line? What will compliance look like in 2025? Understanding that some variables are unknown, what financial and operational decisions should be considered to strengthen financial metrics, improve operating performance, and reduce risk? What resources, both financial and human, will be needed to meet the challenges of the future? Special consideration will be given to best practices in the strategic planning process to help CHCs financially prepare for providing primary and preventative health care in the future.
Monday
CMC2 - Making Sure Your Workforce is Engaged, Thriving, and Prepared for the Unexpected
01:30pm - 03:00pm Central - August 19, 2019 | Room: Columbus G-J
Track: Workforce Investment in the Future
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
This session will focus on how to measure if your workforce is engaged and thriving through employee coaching, core competencies, surveys, and retention programs. It will also address ways to prepare employees for emergency vacancies and unexpected workload shifts to mitigate risks and ensure continuity of operations.
Monday
CMD2 - Identifying Funding to Increase Programs for Aging Populations - a Funders Panel Discussion
01:30pm - 03:00pm Central - August 19, 2019 | Room: Columbus KL
Track: Health Center Essentials
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
The fastest growing population of patients seen by health centers is 55 and older. As health centers explore ways to address the needs of their aging populations, they are also looking at private funding to assist as part of this resource development. The funders panel will feature representatives of foundations, community development financial institutions (CDFIs), and others talking frankly and openly about their work in the aging space and what they look for in potential health center partners. This conversation with the funding sector will allow participants to identify potential revenue streams to support their expanding work, address their questions on how the sector considers partnerships, and hear also from peers in the room about their efforts. 
Monday
CME2 - Tools and Techniques for Effective Board Decision-Making
01:30pm - 03:00pm Central - August 19, 2019 | Room: Regency AB
Susan Meier, Speaker
Track: Health Center Governance
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
In a changing and increasingly complex health care environment, boards routinely make critical decisions that impact stakeholders and the future sustainability of the center. Leveraging various decision-making approaches and techniques can both ensure more effective board decisions and result in better board member engagement. This interactive session will highlight various tools a board can use for making decisions, including the three modes of governance: fiduciary, strategic, and generative thinking.
Monday
CMF2 - All Politics Is Local: Building Relationships with Local Officials and District Offices - RECOMMENDED FOR YOUNG PROFESSIONALS
01:30pm - 03:00pm Central - August 19, 2019 | Room: Regency C
Track: Advocacy and Mobilization
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
"All politics is local," a phrase closely associated with the former Speaker of the U.S. House of Representatives, Thomas P. "Tip" O'Neill Jr. (D-MA), is the perfect way to explain the importance of building relationships with elected officials on the local, state, and federal levels. This session will provide an overview on ways to build and sustain connections with city hall, the county council, the state house, and Capitol Hill without having to travel far in the process.
Monday
CMG2 - Finding Your Center: Providing Whole Person Care for Patients Struggling with Opioid Use Disorder
01:30pm - 03:00pm Central - August 19, 2019 | Room: Regency D
Track: Population Health and Quality Improvement
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Health centers strive toward whole person wellness and patient-centered care, but they are struggling with implementation and payment issues. This session will focus on best practices for integrating multiple services, including psychiatry, medical/dental, care coordination, behavioral medicine, and substance use. Hear examples of strategies being used including internal referrals and same day access. This session will also highlight ways to support care teams to reduce fatigue. Financial sustainability will also be discussed as it relates to Federally Qualified Health Centers.
Monday
CMH2 - Zero to Breakthrough - SPECIAL EXHIBITOR SESSION SPONSORED BY CENTENE
01:30pm - 03:00pm Central - August 19, 2019 | Room: Crystal A
Vernice Armour, Speaker
Track: Innovation and Transformation
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Put passion back in your life and design the path to your dreams with a ‘breakthrough mentality.’ Be inspired by Vernice Armour, author of Zero to Breakthrough: The 7-Step Battle-Tested Method for Accomplishing Goals that Matter, and her personal story of setbacks, challenges, adventure, success, and triumph. She’ll take you on an amazing journey through her life experiences and, most importantly, the lessons learned. Unleash the personal leadership power needed to take your life to the next level!  
Monday
CMJ2 - BPHC and Legal Update: Parts 1, 2, and 3
01:30pm - 05:00pm Central - August 19, 2019 | Room: Crystal BC
Track: Policy Analysis
Credits Available: 3.00 Medical Doctors (CME)  |  3.60 Accountants (CPE)  |  3.00 Social Workers (CE)  |  3.00 Board Governance
**PARTICIPANTS MUST ATTEND ALL THREE PARTS TO RECEIVE CONTINUING EDUCATION CREDIT** 1:30pm - 2:30pm BPHC and Legal Update, Part 1: FTCA, Data, and Quality BPHC's Office of Quality Improvement will provided an update on policy and programmatic developments related to UDS, FTCA, and issues involving quality and data. 2:30pm - 2:45pm Break 2:45pm - 3:45pm BPHC and Legal Update, Part 2: Policy and Program Development BPHC's Office of Policy and Program Development will provide an update on policy and programmatic developments related to health center funding, compliance monitoring, program requirements, service area overlap, and related issues. 3:45pm - 4:00pm Break 4:00pm - 5:00pm BPHC and Legal Update, Part 3: Legal Developments NACHC's legal counsel and senior policy advisor will provide brief updates on emerging issues such as Title X, immigration, audit findings, and conscience protection.
Concurrent Sessions
03:30pm - 05:00pm Central - August 19, 2019

Monday
CMA3 - Opening New Paths of Investment for Health Centers
03:30pm - 05:00pm Central - August 19, 2019 | Room: Columbus A-D
Track: Health Center Essentials
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
The evolving health landscape and demand to transform have brought health centers to explore multiple paths of financial support. The increasing roles of Community Development Financial Institutions (CDFIs) and insurance plans, in making investments in primary care, are opening new paths of financing and advisory services to support community health center (CHC) expansion and transformation. Both are playing leading roles in supporting health center engagement in initiatives and funding. This workshop will highlight two health center relationships with these financial partners: (1) the collaboration of Primary Care Development Corporation (PCDC), a national CDFI, and Callen-Lorde Community Health Center, a New York health center committed to delivering comprehensive care and advocacy for the LGBTQ community; and (2) CareOregon that built and piloted the Primary Care Investment Fund (PCIF), a structured loan-forgiveness program that gives primary care clinic organizations the opportunity to access funding for investing in operational infrastructure improvements and new physical capacity. Health centers, including Virginia Garcia Memorial Health Center, have used PCIF funding to implement improvements that ensure growth capacity, improve access and quality, and enable innovation in addressing social determinants. Over time, these partnerships have encouraged knowledge sharing and boundary-spanning activities including more integrated care management, membership development, and linked strategic planning.
Monday
CMB3 - Addressing Provider Burnout and Empathy Fatigue While Transforming Patient Care and Outcomes in Both Clinic Care and Homeless Outreach - SPECIAL EXHIBITOR SESSION SPONSORED BY NEXTGEN
03:30pm - 05:00pm Central - August 19, 2019 | Room: Columbus EF
Track: Innovation and Transformation
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Mobile technology in health care enables providers to cut hours of documentation, enhance productivity, and improve record quality. Ultimately, providers can document the way that they want and spend more time with patients while continuing to meet documentation requirements. This session will focus on the options for truly transforming the provider experience by leveraging mobile technologies.
Monday
CMC3 - Division of Financial Integrity 18-Point Checkup
03:30pm - 05:00pm Central - August 19, 2019 | Room: Columbus G-J
Track: Health Center Essentials
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
HRSA’s Division of Financial Integrity (DFI) has issued and implemented a tool that it uses to review health centers and other HRSA grantees. The tool has 18 “Management Control Areas” including cash management, internal controls, time and effort, and conflicts of interest, to name a few. Importantly, while these Management Control Areas overlap with the grants management chapters of HRSA’s Compliance Manual for Health Centers, they also differ in substance and in detail. While not every health center will receive a DFI financial review, every health center should understand what DFI is reviewing and why.
Monday
CMD3 - Fresh Ideas to Move Beyond the Hypertension Plateau: Focusing on Priority Populations and Undiagnosed Hypertension
03:30pm - 05:00pm Central - August 19, 2019 | Room: Columbus KL
Track: Population Health and Quality Improvement
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Hypertension is the number one reason for a health center visit and it affects over 40 percent of adults. However, pushing past a certain blood pressure control threshold is daunting for many health centers. Two key areas of focus to moving past these plateaus are: (1) proactive, data-driven processes targeting African American patients whose control rates are significantly lower than other groups; and (2) identifying and accurately diagnosing patients hiding in plain sight with undiagnosed hypertension.   This session covers steps to improving measurement accuracy and diagnosis protocols that can help jump-start stagnating hypertension control rates, while improving outcomes for patients.  
Monday
CME3 - Succession and the Board’s Role: Common Opportunities and Challenges Related to CEO and Board Succession
03:30pm - 05:00pm Central - August 19, 2019 | Room: Regency AB
Susan Meier, Speaker
Track: Health Center Governance
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Succession planning is the process of ensuring effective organizational leadership over time. It is considered good practice for boards to plan for CEO, board, and board officer succession. This session will explore good practices related to succession and will also allow time to explore common challenges when discussing and planning for succession.
Monday
CMF3 - The UDS Mapper Identifies Opportunities for Health Center to Support the Healthcare Safety Net: The Case of Rural Hospital Closures
03:30pm - 05:00pm Central - August 19, 2019 | Room: Regency C
Track: Health Center Essentials
Credits Available: 2.00 Medical Doctors (CME)  |  2.40 Accountants (CPE)  |  2.00 Social Workers (CE)  |  2.00 Board Governance
Data from the 2010 U.S. Census showed that 84 percent of the area of the United States is rural and 18 percent of Americans lived in those areas. Since 2010, more than 100 rural hospitals have closed. Lost access to the critical services provided by a hospital not only impacts the people in a community, but also the remaining health care providers in that community and those nearby including health centers. Using data from the Cecil G. Sheps Center for Health Services Research, of the University of North Carolina, presenters will highlight the impact of hospital closures in a state. By isolating the hospitals from a state, they will highlight how to add those locations to the map to see which health centers were likely impacted by the closure. Finally, the presenters will demonstrate how to get heath center, Health Center Program, and population data to understand how the closure affected the health center under analysis.
Monday
CMG3 - Elevate: Applying a National Model for Health Center Transformation - RECOMMENDED FOR YOUNG PROFESSIONALS
03:30pm - 05:00pm Central - August 19, 2019 | Room: Regency D
Track: Innovation and Transformation
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
Learn how’s NACHC’s Elevate learning model is being applied across the country to transform health centers to deliver value-based care. Founded on the Value Transformation Framework, Elevate leverages existing state/regional QI and transformation initiatives across 19 states to help health centers improve health outcomes while reducing costs. Hear examples from state and local partners of how they are integrating the learning model to improve care, and learn how to access Elevate’s many free tools and resources.
Monday
CMH3 - Leveraging Data to Elevate Excellence - SPECIAL EXHIBITOR SESSION SPONSORED BY OCHIN
03:30pm - 05:00pm Central - August 19, 2019 | Room: Crystal A
Track: Health Center Essentials
Credits Available: 1.50 Medical Doctors (CME)  |  1.80 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.50 Board Governance
This session will give health center leaders and clinical teams fresh insight into ways to utilize data to support high performance. As the health care payment landscape shifts towards value-based payment, understanding how best to support performance across clinical, operational, and financial indicators becomes more critical. Quantifying patient complexity across medical and social domains is crucial to successfully operating in this rapidly changing environment. During this session, OCHIN will share key learning from its nearly 20-year history of clinical data hosting and its shared research model, and from a center successfully building community-level connections to address social determinants of health.  
Tuesday
CTuB1 - The Compassionate Care Team and Moral Injury: Resources for Resiliency and Conflict Resolution - P2P NETWORKING SESSION
08:00am - 10:00am Central - August 20, 2019 | Room: Columbus EF
Track: Workforce Investment in the Future
Credits Available: 0.00 Board Governance

Health centers are on the front lines of the national drug epidemic, providing a continuum of vital services to care for patients and families affected by opioid and other substance use disorders. In response to these complex challenges, health centers are building and integrating new systems of care, implementing new policies and procedures, and creating new workflows and team roles. As a result, these modifications have transformed the roles and responsibilities of the health center workforce.

This session will consider how these developments have impacted the compassionate care team and provide opportunities for learning, reflection, and discussion. Discussion will be led by an interdisciplinary cadre of experts on resources such as the utility of narrative medicine, the impact of moral injury, as well as opportunities for intra-team conflict resolution.