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Wednesday
12:30pm - 02:45pm EDT - March 27, 2019 | Room: Washington 1-6
Track: Federal and State Policy Analysis,Advocacy and Mobilization
Credits Available:
2.25 Medical Doctors (CME) | 2.70 Accountants (CPE) | 2.25 Social Workers (CE) | 2.25 Board Governance
As thousands of health center advocates take to Capitol Hill, Congress is weighing questions related to funding, payment, and our role within the health care system. This session will provide a clear rundown of the 2019 Health Center Policy Agenda and advocacy strategy. It will be the main opportunity for advocates to hear this year's "asks" and to dialogue with NACHC Policy and Advocacy staff about how best to carry our collective message forward. We will showcase tips and information on how to effectively communicate our agenda to Members of Congress and their staff. Don't go to the Hill unprepared - this is your best opportunity to prepare for your 2019 Hill visits and hone your skills to be a more effective advocate.

Wednesday
03:00pm - 05:30pm EDT - March 27, 2019 | Room: Marriott Ballroom
Jim Luisi, Speaker; Thomas A. Daschle, Speaker

08:30am - 10:00am EDT - March 28, 2019

Thursday
08:30am - 10:00am EDT - March 28, 2019 | Room: Maryland
Track: Federal and State Policy Analysis,Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
HRSA's Bureau of Health Workforce will provide an overview of the national update of auto-HPSA (Health Professional Shortage Area) scores, and how they will impact health centers' eligibility to recruit National Health Service Corps (NHSC) providers. HRSA and NACHC experts will discuss policy, programmatic, and funding issues involving the NHSC and Teaching Health Centers (THCs).

Thursday
08:30am - 10:00am EDT - March 28, 2019 | Room: Virginia
Rex Johnson, Speaker
Track: Health Center Essentials,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Health care has become the most targeted industry for breaches, surpassing financial services and retail. One of the questions that arises is what happens to the data that is compromised from these breaches? Often, it is sold on the cyber black market, known as the dark web. In this session, we will discuss what the dark web is (and isn't) as well as some best practices to mitigate your organization's and your personal risks.  

Thursday
08:30am - 10:00am EDT - March 28, 2019 | Room: Thurgood Marshall North
Track: Special Populations
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
The National Health Care for the Homeless Council defines medical respite care for homeless persons as "acute and post-acute care for those who are too ill or frail to recover from a physical illness or injury on the streets, but are not ill enough to be in a hospital." This can consist of short-term, residential care that allows individuals the opportunity to rest in a safe environment while accessing medical care and other supportive services. This session will address administrative, financial, operational, and legal issues involved in planning and implementing a medical respite program. Presenters will outline challenges and opportunities in creating the program and explore different models and partnerships created to implement it.

Thursday
08:30am - 10:00am EDT - March 28, 2019 | Room: Thurgood Marshall East
Track: Special Populations,Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Health centers secure funding from many sources, including private funders, to enhance operations with special programs and capital development projects. Urban centers have access to more potential donors and foundations, but face more competition from myriad community entities fighting for the same dollars. Rural centers often have fewer resources available, difficulty getting the attention of donors, and often face challenges related to funders being more familiar with urban issues. However, rural areas are getting increasingly more attention from the foundation and private philanthropy communities as they face issues around high addiction rates, lack of transportation to care, and generational poverty. This session will highlight the unique challenges of health centers in urban and rural settings, and how these health centers can find funding to support necessary projects and secure resources for their communities.   

Thursday
08:30am - 10:00am EDT - March 28, 2019 | Room: Thurgood Marshall South
Track: Advocacy and Mobilization
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
The looming funding pressures organizations, within the Health Center Program, to demonstrate the value generated with federal grants and other funding sources. Health center, PCA, and HCCN representatives will share their experiences demonstrating this value to key decision makers. This session will emphasize speakers’ experiences collecting and sharing data, navigating partnerships, and messaging findings to the right audience.  

10:30am - 12:00pm EDT - March 28, 2019

Thursday
10:30am - 12:00pm EDT - March 28, 2019 | Room: Thurgood Marshall North
Track: Health Center Essentials,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
This session will highlight recent publications in the "Best Practices in Accountable Care" series and provide participants with an opportunity to interact with featured organizations. Lessons learned and opportunities for the future will be discussed with an eye towards practical takeaways for health centers, PCAs, and HCCNs. 

Thursday
10:30am - 12:00pm EDT - March 28, 2019 | Room: Thurgood Marshall East
Track: Health Center Essentials,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

As health care evolves due to rapid changes in technology, demographics, reimbursement, and policy, community health centers have increasing expectations in collaborations, operations, and of course improving patient outcomes and care. In order to reasonably consider and respond to all these opportunities and responsibilities, adequate time and resources for strategic planning may not appear to be available or a priority. Led by a health center CEO and HRSA National Cooperative Agreement Partner, this session will share not only the significance and benefit of planning but also provide realistic tools and experiences for all health centers considering, beginning, or refining their strategic planning process.


08:00am - 09:30am EDT - March 29, 2019

Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Washington 1-3
Track: Health Center Governance
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

As many communities face a dramatic increase in the prevalence of substance use disorder (SUD), including opioid use disorder (OUD), health centers are meeting this challenge by providing much needed services to their patients. This session focuses on what health center boards need to consider given the board’s strategic, oversight, advocacy, and community-facing roles. Participants will consider a framework for structuring discussions on this topic and how to apply it in their own boardrooms.


Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Washington 4-6
Track: Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

The Health Center Program Requirements are a critical foundation for a health center’s success, and HRSA’s Site Visit Protocol has changed the way operational site visits (OSVs) are conducted and how HRSA assesses compliance with program requirements.  

This session will share lessons learned and best practices at all phases of the operational site visit process. Participants will leave this session with innovative strategies and insight into how high-performing health centers use the OSV to engage in a continuous process of not just program compliance, but performance improvement and operational excellence.


Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Maryland
Track: Federal and State Policy Analysis
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
All attention is on the states for activity and innovation in the health policy arena! On issues ranging from coverage to payment, states have become the preferred venue for policymakers to leverage their authority to achieve numerous health policy goals. The renewed focus on the states has amplified the important role that State Primary Care Associations (PCAs) and health center leaders play in tackling the myriad policy issues that can help or hinder a health center’s ability to provide high-quality, affordable care to its patient population. In this session, the audience will hear about specific state level approaches that aim to help health centers navigate both challenges and opportunities affecting their ability to serve patients. The presenters will address important state level developments that impact health centers in the areas of Medicaid and Marketplace waivers, Medicaid GME and the 340B Drug Discount Program.

Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Virginia
Track: Federal and State Policy Analysis,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
As social determinants of health (SDH) become more recognized as significant impacts to healthy living, increasing numbers of state payers and stakeholders are getting involved. How do you ensure that your SDH work aligns with and informs other initiatives that are occurring in your state? In this session, PCA and HCCN representatives will highlight their efforts using their work on PRAPARE to inform SDH policy and practice happening in their states. In particular, presenters will discuss different methods and strategies to showcase their specific PRAPARE experiences and findings while engaging in state-level transformation discussions with payers, funders, and policymakers. This session will detail how states can use these strategies to lay the groundwork and drive next steps in social determinants of health policy.

Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Delaware
Track: Special Populations
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Some 2.7 million LGBT people are age 50 or older; this number will double by 2060. LGBT older adults experience health disparities in cardiovascular health, cancer, disability, and behavioral health. They often struggle to access culturally competent and affirming health care and elder services. Many also experience social isolation and aging alone, and discrimination in housing. This session will focus on policy approaches to improve health care and elder care for LGBT older adults and what health centers can do to better serve older LGBT patients.  

Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Thurgood Marshall North
Track: Federal and State Policy Analysis,Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

Community Health Centers are the premier organization to meet patients where they are. A rich understanding of telehealth policy and its operational impact is crucial. During this session, participants will hear from a panel of experts who will provide the latest policy updates and demonstrate how telehealth has improved patient outcomes. The session will help you discover how to prepare for, implement, and measure the success of this advanced technology by utilizing the resources available.


Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Thurgood Marshall East
Track: Advocacy and Mobilization
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Do you want to learn how to take your health center's social media pages from drab to fab and leverage online tools for advocacy? Join us for a panel discussion and hear from experts on how to create engaging content, develop effective messaging, mobilize advocates, and drive action using Facebook, Twitter, and more.

Friday
08:00am - 09:30am EDT - March 29, 2019 | Room: Thurgood Marshall South/West
Track: Federal and State Policy Analysis,Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Speakers will provide updates on the most recent developments in the 340B space, including strategies to respond. Topics will include activities on the Hill, at HRSA, among manufacturers and contractors, and in the field.

Friday
10:30am - 12:30pm EDT - March 29, 2019 | Room: Marriott Ballroom

01:30pm - 03:00pm EDT - March 29, 2019

Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Washington 1-3
Track: Federal and State Policy Analysis,Health Center Governance
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

Health centers face a wide array of policy issues that impact their ability to care for their patients and maintain their financial stability. This session is designed to provide health center board members with a high-level overview of pressing policy issues, with a focus on how the health center can respond and how boards can provide oversight related to these developments. Topics will include 340B, immigration, provider recruitment, and Medicaid. Participants will have an opportunity to consider the strategic, oversight, and other governance implications of these issues.


Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Washington 4-6
Track: Federal and State Policy Analysis
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
BPHC’s Office of Quality Improvement will provide an update on policy and programmatic developments related to UDS, FTCA, and issues involving quality and data.

Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Virginia
Kimberly Leonard, Speaker; Evan Glass, Speaker
Track: Advocacy and Mobilization
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
In communicating their value and the critical importance of ongoing support for their mission, community health centers must compete in a crowded field with numerous other programs and various other public funding priorities. As health centers face yet another funding cliff deadline in 2019, it is especially important that their compelling story stands out in the media and among policymakers – including newly elected Members of Congress. This session is designed to help health centers lay the groundwork for a comprehensive communications plan and provide innovative ideas for visual storytelling techniques that will help them get their messages heard.

Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Delaware
Track: Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

As the country's opioid crisis continues, funders from various fields including the federal government, state agencies, and private corporations have increased their funding to alleviate substance use and addiction issues. The federal government has poured a record amount of resources into these efforts through multiple avenues that have greatly assisted health centers.

To continue fighting substance use and addiction, health centers and their partners need to be aware of the potential future state and federal funding landscape; and the changing approaches of private philanthropies, including funding prevention and treatment programs, supporting the distribution of naloxone and working to develop opportunities for screening earlier on in patients' lives. This session will discuss the overall roadmap that is emerging on funding and provide attendees the ability to engage leaders in the funding space for their insights.


Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Thurgood Marshall North
Track: Special Populations
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

Health centers serve over 350,000 veterans. This session provides both policy and program updates for those seeking to serve veteran patients. Hear the latest federal updates on Mission Act/Community Care Network implementation, following the 2018 transition from the Veterans Choice Program administered by the US Department of Veterans Affairs at hundreds of health centers. Participants will also learn about creative programs serving veterans at health centers locally; and engage with peers and panelists to inspire their next steps to serve veterans in their communities.


Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Thurgood Marshall East
Track: Special Populations
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Health centers nationally are making a commitment to LGBTQ health care starting with the collection and UDS reporting of sexual orientation and gender identity data. With LGBTQ people increasingly accessing health centers, the clinical workforce needs to be prepared to meet their unique health needs. However, finding providers who are already proficient in LGBTQ health care can present a challenge, especially in rural and smaller metropolitan areas. In this workshop, we will review policy developments that are leading to expanded expectations for LGBTQ competence of all clinical providers. We will provide tips and strategies to help health centers recruit and develop a workforce of medical and behavioral health providers who can provide culturally affirming and tailored care for their LGBTQ patients.

Friday
01:30pm - 03:00pm EDT - March 29, 2019 | Room: Thurgood Marshall South/West
Track: Practice Transformation,Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Understanding how managed care plans use performance measures to improve the quality of care of their populations and evaluate care delivery is important when considering value-based reimbursement. This relationship is even more important when reimbursement ties directly to the health center's quality performance measures. This session will assist health centers in how to work together and with their PCAs and HCCNs to negotiate favorable participation agreements with managed care organizations (MCOs). Your peers will discuss how they leveraged the right information when negotiating fair contract terms with payers and how aligning performance measures impacts the quality of care.

03:30pm - 05:00pm EDT - March 29, 2019

Friday
03:30pm - 05:00pm EDT - March 29, 2019 | Room: Washington 1-3
Track: Health Center Governance,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

Health centers are being asked to join new types of care models, including accountable care organizations (ACOs). This session will explore how various health centers approached such discussions and decisions with their boards. Panelists will address the type of education and information shared with the board, the types of questions asked, and the types of conversations with partners that informed the ultimate decision to join an ACO.


Friday
03:30pm - 05:00pm EDT - March 29, 2019 | Room: Washington 4-6
Track: Federal and State Policy Analysis
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

BPHC’s Office of Policy and Program Development will give an update on policy and programmatic developments related to: health center funding, compliance monitoring, program requirements, measuring need, service area overlap, and other emerging issues. NACHC's legal counsel will also provide an update on emerging legal and policy issues.


Friday
03:30pm - 05:00pm EDT - March 29, 2019 | Room: Maryland
Track: Federal and State Policy Analysis,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Partnerships between community health centers and community behavioral health are vital for delivering value-based care to our patients. This session will explore community health centers’ shared history with community behavioral health; explain how community behavioral health is financed and governed today; and identify ways health centers and community behavioral health are partnering in both care and advocacy to best meet their patients’ needs.

Friday
03:30pm - 05:00pm EDT - March 29, 2019 | Room: Virginia
Track: Special Populations,Federal and State Policy Analysis
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Interested in learning the latest policy developments impacting your Medicare patients? This session will cover the Medicare health center basics including current policies and regulations, as well as recent additions to the program by the Centers for Medicare and Medicaid Services. Participants will also hear from health centers and PCAs that have effectively worked to better serve their Medicare patients.

Friday
03:30pm - 05:00pm EDT - March 29, 2019 | Room: Delaware
Track: Special Populations
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Health centers are on the front lines of the national drug epidemic, providing a continuum of much needed services to care for patients and families affected by opioid and other substance use disorders. As part of this remarkable response, health centers are building and integrating new systems of care, implementing new policies and procedures, and creating new workflows and team roles. Clearly, none of this could happen without a prepared workforce. But how are health centers preparing this workforce? This session will answer this question by sharing strategies health centers use to foster resilience, wellness, self-care, joy in work, and life-work balance for the compassionate care team. There will be a focus on policy implications and levers. This session is appropriate for all knowledge levels.

Friday
03:30pm - 05:00pm EDT - March 29, 2019 | Room: Thurgood Marshall South/West
Track: Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Health centers and the communities they serve continue to be impacted by natural disasters and emergencies. While health centers continue to prepare in accordance to the CMS Rule and respond to these disasters as they occur, there are lessons to be learned about the policies that govern emergency preparedness and response. Partnerships and coordination with other local entities are becoming part of the planning and response process as well. This session will: (a) provide a debrief of relevant policies health centers should be aware of relative to preparedness and response, (b) address partnership approaches, and (c) explore recent health center experiences responding to natural disasters.

Saturday
08:00am - 10:00am EDT - March 30, 2019 | Room: Thurgood Marshall East
Track: Federal and State Policy Analysis,Health Center Essentials
Credits Available:
2.00 Medical Doctors (CME) | 2.40 Accountants (CPE) | 2.00 Social Workers (CE) | 2.00 Board Governance
The Federal Tort Claims Act (FTCA) Program is 27 years old and has had much success. While coverage has been extensive, health centers have, nonetheless, at times found their coverage limited or non-existent. This session will cover the critical components of the FTCA Program and the Health Resources and Services Administration's (HRSA’s) requirements for eligibility and participation. Participants will learn how to obtain, maintain, and maximize their coverage and avoid those circumstances that can lead to loss of protection with specific case law reviewed, providing real-life examples.  

08:30am - 10:00am EDT - March 30, 2019

Saturday
08:30am - 10:00am EDT - March 30, 2019 | Room: Maryland
Track: Health Center Governance
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance

This session addresses the board-focused components of the Health Center Program Compliance Manual and Site Visit Protocol, including those related to board authority and board composition. Health center leaders will discuss how they ensure health center program compliance and prepare for the Operational Site Visit, as well as how they leverage these tools to strengthen ongoing health center governance and governance performance improvement.


Saturday
08:30am - 10:00am EDT - March 30, 2019 | Room: Virginia
Track: Health Center Essentials,Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
As the American health care system continues to evolve, so does health center finance. This session will cover recent changes to health center finance at the federal level, as well as notable changes at the state level and in the marketplace in general. We will also evaluate which large future trends, such as the provider shortage and pay-for-performance, will impact health center finance and operations in the near future.  

Saturday
08:30am - 10:00am EDT - March 30, 2019 | Room: Delaware
David Brown, Speaker
Track: Advocacy and Mobilization,Health Center Governance
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Are you a health center board member interested in learning more about how you can become a champion for your organization? According to BoardSource, "successful advocacy does not require stepping into the quagmire of partisan politics. It simply means using our voices as committed and informed champions for our missions. Speaking the truth in a calm but unwavering voice. Reminding decision-makers of our shared values and beliefs. Sharing tested solutions to community problems. Helping community leaders understand the impact of their decisions." In this session, participants will learn how to tell their health center's story effectively, discuss CHC issues and priorities with different audiences, and become an advocacy champion within their organization.

Saturday
08:30am - 10:00am EDT - March 30, 2019 | Room: Thurgood Marshall West
Track: Practice Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
This session introduces HRSA’s Guide for Rural Health Care Collaboration and Coordination. Hear how critical access hospitals, health centers, and local public health work together to assess and address their rural communities’ health needs.