2022 EHCO

Jun 14, 2022 ‐ Jun 15, 2022



Sessions

Welcome and Introduction to Elevating Health Center Operations

Jun 14, 2022 12:00pm ‐ Jun 14, 2022 12:20pm

Identification: NTO0

Speaker(s):

Strategic Operational Planning: Creating an Organizational Data Strategy that is Progressive, Actionable and Impactful Part I

Jun 14, 2022 12:20pm ‐ Jun 14, 2022 1:50pm

Identification: NTO1

Strategic and operational planning should result in moving the organization forward through the implementation of effective and efficient initiatives. This session will focus on creating impactful, progressive organizational strategic plans and how to develop operational plans that result in meeting organizational objectives. In this session, participants will be encouraged to think beyond the traditional strategic plan objectives, KPIs and initiatives that make up their strategic plans and to focus more on strategic goals that can be impacted through meaningful operational planning.

Speaker(s):
  • Shannon Nielson, MHA, PCMH-CCE, Principal Owner & Consultant, CURIS Consulting

Strategic Operational Planning: Creating an Organizational Data Strategy that is Progressive, Actionable and Impactful Part II

Jun 14, 2022 2:00pm ‐ Jun 14, 2022 3:30pm

Identification: NTO2

Strategic and operational planning should result in moving the organization forward through the implementation of effective and efficient initiatives. This session will focus on creating impactful, progressive organizational strategic plans and how to develop operational plans that result in meeting organizational objectives. In this session, participants will be encouraged to think beyond the traditional strategic plan objectives, KPIs and initiatives that make up their strategic plans and to focus more on strategic goals that can be impacted through meaningful operational planning.

Speaker(s):
  • Shannon Nielson, MHA, PCMH-CCE, Principal Owner & Consultant, CURIS Consulting

Creating a Robust Culture of Privacy and Security at a Community Health Center

Jun 14, 2022 3:45pm ‐ Jun 14, 2022 5:00pm

Identification: NTO3

The number of privacy and security regulatory requirements and risks faced by community health centers has expanded exponentially over recent years. The need to develop a synergistic approach to privacy and security has become critical for the proper operations of health centers. During this session, Unity Health Care will share some of the strategies they have adopted to move toward a robust culture of privacy and security while taking into account the constraints and resource limitations that are typical for most health centers. Special emphasis will be placed on identifying and managing risks. They will share their journey of how Unity went from having disparate privacy and security activities, to establishing a comprehensive program with measurable outcomes such as, above 80% completion on annual trainings, a 56% decrease in the number of staff clicking on malicious links in emails and proactive identification of cyber risks with prompt response to possible threats.

Speaker(s):
  • Angela D. Diop, ND, CHCIO, Vice President of Information Systems, Unity Health Care
  • Adriana Andersen, JD, MPH, LLM, Vice President of Corporate Compliance & Risk Management Privacy Officer, Unity Health Care Inc.

Think like Bezos and Musk: Use your Data to Plan for the Future Part I

Jun 15, 2022 12:00pm ‐ Jun 15, 2022 1:30pm

Identification: NWO1

Join Bezos and Musk in taking a trip to the outer reaches of the future of community health. What if we exploited data to make decisions about healthcare outcomes, resources, and even delivery of care? What could we learn from our pandemic response versus the response of other industries? And, how can we leverage what we learned from other industries to rethink the way we deliver care?

Speaker(s):
  • Amanda Laramie, Trainer & Coach, Coleman Associates, Chief Operations Officer & Trainer, Coleman Associates
  • Melissa Stratman, Chief Executive Officer & Trainer, Coleman Associates

Think like Bezos and Musk: Use your Data to Plan for the Future Part II

Jun 15, 2022 1:45pm ‐ Jun 15, 2022 3:00pm

Identification: NWO2

Join Bezos and Musk in taking a trip to the outer reaches of the future of community health. What if we exploited data to make decisions about healthcare outcomes, resources, and even delivery of care? What could we learn from our pandemic response versus the response of other industries? And, how can we leverage what we learned from other industries to rethink the way we deliver care?

Speaker(s):
  • Amanda Laramie, Trainer & Coach, Coleman Associates, Chief Operations Officer & Trainer, Coleman Associates
  • Melissa Stratman, Chief Executive Officer & Trainer, Coleman Associates

Communication and Relationship Management + EHCO Wrap Up

Jun 15, 2022 3:15pm ‐ Jun 15, 2022 5:00pm

Identification: NWO3

The key elements to success moving forward in a post pandemic era will be trust and authentic leadership built on integrity. The ability to communicate clearly and concisely with internal and external stakeholders while building, maintaining, and nurturing relationships is the new normal and leaders must be prepared. Participants in this session will learn why the focus on core values and building trust are the first steps to improved relations. Next, participants will learn the importance of clear and transparent communication and what it takes to get there. The changes since 2020 have been drastic and will continue to evolve based on stakeholder expectations. Success will be determined by the preparation and readiness of the organization and its leaders to meet these challenges and changes.

Speaker(s):