2021 FOM/IT - Hybrid

Oct 18, 2021 ‐ Oct 20, 2021


Moving Towards the Perfect Panel Size: A Defined Empanelment Model

Oct 20, 2021 3:15pm ‐ Oct 20, 2021 4:30pm

Identification: IWA3

Session presenters will share an empanelment policy and its procedural methodology as strategized by the interdisciplinary Patient Access Committee of Neighborhood Family Practice (NFP). Specific detail will reveal the formation of NFP’s ideal panel size through the collaboration of its departments of Human Resources, Finance, Operations, and Clinical Leadership. After exploring and determining useful appointment and patient metrics to confirm the validity of NFP’s model, further elaboration will detail the procedure designed to achieve and maintain an ideal patient panel. Finally, outlined will be the process which compares and evaluates each clinical care team’s current panel capacity with patient demand across each access point to assist future budget and staffing decisions.

Learning Objectives:
  • Define the perfect panel size.
  • Develop an empanelment procedure.
  • Forecast staffing need to meet patient demand.
  • John Jason, MBA, Site Manager & Patient Advocate Manager, Neighborhood Family Practice
  • Terry Byrne, MBA, MJ, FACHE, Vice President, Operations, Neighborhood Family Practice

Telehealth Compliance…Optimize Opportunity and Limit Liability - NTTAP Featured

Oct 20, 2021 3:15pm ‐ Oct 20, 2021 4:30pm

Identification: IWB3

The COVID pandemic is not quite over and experts believe healthcare delivery will hereafter be a combination of in person and virtual visits. Is your health center compliant with current statutes? Is your technology meeting all security requirements? Is your RCM/billing and clinical team on the same page about what is billable during the leniency afforded by the 1135 Waiver and what to know once it has expired? Does your team understand credentialing issues that exist if delivering care “over the border” in a contiguous state (or any other state) in which your provider/health center is not licensed or insured? Attend this session to learn what you need to know to maximize reimbursement and mitigate legal entanglement from non-compliance.  

Learning Objectives:
  • Understand the 1135 Waiver as it pertains to health centers and when it expires.
  • Know which telehealth services are permanent versus temporary.
  • Learn the difference between telephone-only evaluation and management (E&M) versus telehealth services requiring audio AND visual technology.

Optimizing Your HCCN Partnership to Improve Health Center Operations and Health Outcomes - NTTAP Featured

Oct 20, 2021 3:15pm ‐ Oct 20, 2021 4:30pm

Identification: IWC3

Has your health center optimized your HCCN partnership? Health Center Controlled Networks (HCCNs) are a critical component to the success of health centers.They are comprised of a group of health centers that collaborate to improve operational and clinical practices by making health information technology (HIT) easier for providers to use, increasing the security of patient information, and using data to improve patient care. This session will provide strategies for how to leverage your HCCN partnership to support your health center operations and improve health outcomes through data collection, data analytics, and interoperability.

Learning Objectives:
  • Describe what a HCCN is and how HCCNs can support health centers.
  • Outline the role of HCCNs in data collection, data analytics, and interoperability.
  • Highlight strategies for strengthening partnerships between health centers and HCCNs.
Speaker(s): Moderator(s): Speaker(s):