Telehealth and new remote work opportunities are changing the way in which health centers operate. In addition to remote-work legal considerations, having staff who no longer share physical space changes the work place dynamic. Given the benefits of remote work for employees, many health centers will be adopting hybrid work environments. This session will offer participants legal considerations for remote work and strategies to support team cohesion when staff are no longer co-located around the clock.  As health centers continue to innovate and refine their staffing and workflows, understanding risks and how to mitigate those that arise in operations and in staff output will be critical to overall success.

Grab some lunch as you visit with Exhibitors.

The health care sector faces a barrage of cybersecurity threats – and community health centers are no exception. Security breaches, fines, and audits create a complexity of challenges for health centers to navigate. This session features a health center and Health Center-Controlled Network (HCCN) perspective on how cybersecurity threats impact the bottom line. Speakers will highlight the importance of budgeting to accurately reflect the costs of protecting their patients' protected health information (PHI) and to prevent and mitigate against cyber threats. Strategies will also be provided for demonstrating a positive return on investment (ROI) for health centers that adequately protect against cybersecurity threats.

The American health care system is moving, in fits and starts, to a more value-based pay model. Health centers wishing to participate in value-based pay need to consider two foundational steps: (1) building infrastructure and (2) engaging effectively with payors. This session will discuss initiating and improving the foundational steps of value-based pay.  

Is your health center working on a long-term strategy for telehealth and remote patient monitoring? This presentation will provide tools and best practices for health centers to develop a long-term strategy for both telehealth and remote patient monitoring. Health center executives will share their experiences in developing long-term strategies for implementing telehealth and remote patient monitoring programs, and identify best practices as well as pitfalls to avoid. This will include information on infrastructure, hardware, EHR interface, workflow as well as what is required for pre-implementation, implementation, and post-implementation phases. Presenters will also provide insight and best practices on the utilization of data and trends, from telehealth and remote patient monitoring, to improve clinical outcomes and negotiate value-based contracts with your health plans in the future.

In this highly participatory session, attendees will examine their own cultural identities and leadership styles, ultimately more fully appreciating the role of authenticity and vulnerability as powerful drivers in building a culture of inclusion and psychological safety for all. Through enhanced self-awareness, leaders are better positioned to address hidden biases within themselves and their policies and practices -- and ultimately can more meaningfully identify approaches for inviting employees to bring their full and best selves to work. The presenter will provide a host of valuable examples, relevant applications, and opportunities for self-exploration, role play, and discussion.

Attendees will review with the presenter tools that aid in the analysis of the clinic’s financial and operational processes. Additionally, the program will include and encourage participant engagement as the group evaluates and analyzes these tools and applies them to their own situation.