2021 Cultivating Health Center Operations

Apr 13, 2021 ‐ Apr 14, 2021



Sessions

Welcome and Introduction to Cultivating Health Center Operations

Apr 13, 2021 12:00pm ‐ Apr 13, 2021 12:20pm

Identification: RTO0

Speaker(s):

Reevaluating your Alignment for Person, Place, and Process - Part I

Apr 13, 2021 12:20pm ‐ Apr 13, 2021 1:50pm

Identification: RTO1

This session will highlight areas in which health centers will need to continue to adapt as we move forward. This session will share examples of what other health centers are doing now highlighting the pros and cons of vaccine-only clinics and thinking about the next phase when COVID vaccination becomes part of our everyday workflows. This session will also explore both short and long-term considerations and will present hybrid models for scheduling patients. Finally, this session will review how operations have changed and it will challenge learners to think more proactively about the next steps for health centers and the impact the pandemic has had on bricks and mortar services.

Speaker(s):

Reevaluating your Alignment for Person, Place, and Process - Part II

Apr 13, 2021 2:00pm ‐ Apr 13, 2021 3:30pm

Identification: RTO2

This session will highlight areas in which health centers will need to continue to adapt as we move forward. This session will share examples of what other health centers are doing now highlighting the pros and cons of vaccine-only clinics and thinking about the next phase when COVID vaccination becomes part of our everyday workflows. This session will also explore both short and long-term considerations and will present hybrid models for scheduling patients. Finally, this session will review how operations have changed and it will challenge learners to think more proactively about the next steps for health centers and the impact the pandemic has had on bricks and mortar services.

Speaker(s):

Data Driven Decision Making and Empanelment Promising Practice Highlight

Apr 13, 2021 3:45pm ‐ Apr 13, 2021 5:00pm

Identification: RTO3

Participants will develop a foundational understanding of empanelment data as well as an actionable, buildable method for using empanelment data to drive health center decision making. Key focus areas include empanelment basics, COVID-19 implications, access and scheduling, quality and performance improvement, risk stratification and informing health center staffing decisions, and payer attribution.

Speaker(s):
  • Cassie Lindholm, MPA, PCMH CCE, Deputy Director, PCA & Network Relations, NACHC
  • Aleksandr Kladnitsky, Director of Data, Analytics, and Security, Wisconsin Primary Care Association
  • Parker Garman, Health Information and Quality Specialist, Wisconsin Primary Care Association
  • Lieah Wilder, Performance Improvement Program Manager, Wisconsin Primary Care Association

Operationalizing your Data Strategy in a Virtual Environment Part I

Apr 14, 2021 12:00pm ‐ Apr 14, 2021 1:30pm

Identification: RWO1

This session will focus on data and tools to assess, optimize and sustain operational efficiency while incorporating virtual impacts to day to day operations. It will also offer some focus on readying your health center for new UDS reporting requirements that include new telehealth measures that have been included during the pandemic.

Speaker(s):
  • Shannon Nielson, MHA, PCMH-CCE, Principal Owner and Consultant, CURIS Consulting

Operationalizing your Data Strategy in a Virtual Environment Part II

Apr 14, 2021 1:45pm ‐ Apr 14, 2021 3:00pm

Identification: RWO2

This session will focus on data and tools to assess, optimize and sustain operational efficiency while incorporating virtual impacts to day to day operations. It will also offer some focus on readying your health center for new UDS reporting requirements that include new telehealth measures that have been included during the pandemic.

Speaker(s):
  • Shannon Nielson, MHA, PCMH-CCE, Principal Owner and Consultant, CURIS Consulting

The New Telehealth Model - What Changed from 2020?

Apr 14, 2021 3:15pm ‐ Apr 14, 2021 5:00pm

Identification: RWO3

COVID has fundamentally changed the health center financial/operational model. As we return to a “new normal”, health centers must consider changes in volume by service line, the impact of the pandemic on staffing structures, telehealth setup including potential changes to telephone service reimbursement, vaccinations, and how to utilize new federal funding.

Speaker(s):