Cultivating Health Center Operations (CHCO)

May 12, 2020 ‐ May 13, 2020


Cultivating Health Center Operations is an intermediate to advanced level training for health center operations leaders and managers. You will learn techniques to align the right people, processes, and places to support operational efficiencies and responses to an ever-changing environment. Whether your health center’s strategic goals include becoming a patient-centered medical home (PCMH), expanding sites or services, or improving quality, financial and other performance measures, this training will provide strategies and best practices to help you achieve success.


Sessions

IntroductionIntroduction

Preview Available

Introduction

May 12, 2020 2:00pm ‐ May 12, 2020 2:20pm

Identification: RTD1_1

Welcome

Speaker(s):

Paper to PracticePaper to Practice

Preview Available

Paper to Practice

May 12, 2020 2:20pm ‐ May 12, 2020 4:30pm

Identification: RTD1_2

When was the last time you, and your team, studied the manual that governs your daily operation? In this session you will hear tips and strategies from a former FQHC CEO and current OSV reviewer on how to cultivate the health center program' to ensure you are in continuous compliance and high performance and using the compliance manual as a tool to increase operational excellence.

Speaker(s):

Cultivating Operations (Data Strategy)

May 13, 2020 2:00pm ‐ May 13, 2020 4:15pm

Identification: RWD2_1

This session will focus on the use of data and tools to assess, optimize and sustain operational efficiency within your organization. Day to day operations are undoubtedly impacted by all financial, clinical and human resource decisions that are made within your health center. From creating an Access Program to designing effectively staffed care teams- it is essential that you have your hands on the right qualitative and quantitative data!

Speaker(s):
  • Shannon Nielson, MHA, PCMH-CCE, Principal Owner & Consultant, CURIS Consulting

UDS ReportingUDS Reporting

Preview Available

UDS Reporting

May 14, 2020 2:00pm ‐ May 14, 2020 3:45pm

Identification: RTHD3_1

This session will focus on readying your health center for UDS reporting and guiding health centers through meaningful use of the data included within your UDS report. In this session participants will be introduced to a formalized 6-step approach for preparing and submitting your UDS report in an efficient and organized manner. Participants will learn how to utilize your UDS data to influence your population health strategy and drive decision making within the organization.

Speaker(s):
  • Shannon Nielson, MHA, PCMH-CCE, Principal Owner & Consultant, CURIS Consulting

Week One Wrap-UpWeek One Wrap-Up

Preview Available

Week One Wrap-Up

May 14, 2020 3:45pm ‐ May 14, 2020 4:15pm

Identification: RTHD3_2

Speaker(s):
  • Cindy Thomas, Director, Clinical Leadership Development, National Association of Community Health Centers, Director, Clinical Leadership Development, NACHC

Getting the Most from Your EHRGetting the Most from Your EHR

Preview Available

Getting the Most from Your EHR

May 19, 2020 2:00pm ‐ May 19, 2020 3:30pm

Identification: RTD4_1

This session will share best practices that have been successful in the community health setting. We will explore having the proper team members to manage this ongoing process, how to ensure the clinical perspective is considered, while also getting the business needs of your practice met. Standardizing documentations is one of the best ways to help reduce stress of staff across your organization; see how you can implement this technique in your organization and cultivate buy-in for upholding it.

Speaker(s):

LEAN Process Improvement Part l

May 19, 2020 3:45pm ‐ May 19, 2020 4:30pm

Identification: RTD4_2

To succeed in improving patients' experiences, it is important to use a systematic, structured approach that gives feedback on progress. You will learn the science of improvement and lean methodologies are very complementary methodologies. Leveraging the real day to day issues that FQHC's face, the sessions will provide both the foundation and advanced skills required to determine when and how to utilize the two systems together to achieve faster results in improved health center operations, data governance, care teams, clinical quality measures, and financial efficacy.

Speaker(s):
  • Deena Pourshaban, MPH, PCMH-CCE, COO, Elevation Health Partners, Cheif Operating Officer, Elevation Health Partners

Lean Process Improvement Part ll

May 20, 2020 2:00pm ‐ May 20, 2020 4:15pm

Identification: RWD5_1

To succeed in improving patients' experiences, it is important to use a systematic, structured approach that gives feedback on progress. You will learn the science of improvement and lean methodologies are very complementary methodologies. Leveraging the real day to day issues that FQHC's face, the sessions will provide both the foundation and advanced skills required to determine when and how to utilize the two systems together to achieve faster results in improved health center operations, data governance, care teams, clinical quality measures, and financial efficacy.

Speaker(s):
  • Deena Pourshaban, MPH, PCMH-CCE, COO, Elevation Health Partners, Cheif Operating Officer, Elevation Health Partners

Data-Driven Practice Transformation Part l

May 21, 2020 2:00pm ‐ May 21, 2020 4:30pm

Identification: RTHD6_1

From high-level strategy to offering practical and tactical ways to succeed in this new environment, we will discuss the central role of data in clinical and operational stability and success. Learn how to operationalize quality improvement using data in your health center to achieve higher level care delivery and outcomes in a team-based care environment. Hear about shared best practices- tools, tips and tricks for getting the most out of your data and analytics tools.

Speaker(s):
  • Heather Budd, VP of Clinical Transformation, Azara Healthcare, Vice President, Clinical Transformation, Azara Healthcare

Data-Driven Practice Transformation Part ll

May 22, 2020 2:00pm ‐ May 22, 2020 3:00pm

Identification: RFD3

From high-level strategy to offering practical and tactical ways to succeed in this new environment, we will discuss the central role of data in clinical and operational stability and success. Learn how to operationalize quality improvement using data in your health center to achieve higher level care delivery and outcomes in a team-based care environment. Hear about shared best practices- tools, tips and tricks for getting the most out of your data and analytics tools.

Speaker(s):
  • Heather Budd, VP of Clinical Transformation, Azara Healthcare, Vice President, Clinical Transformation, Azara Healthcare
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