Transformational Leadership for FQHC Management Team

Oct 27, 2017 2:30pm ‐ Oct 27, 2017 4:00pm

Identification: IFA4

Leadership is the ability to inspire individual and organizational excellence, create a shared vision, and successfully manage change to attain an organization’s strategic ends and successful performance. Transformational leadership is defined as a leadership approach that causes change in individuals and social systems. In its ideal form, it creates valuable and positive change in the followers with the end goal of developing followers into leaders. This session will focus on transformational leadership and the competencies and domain areas necessary to successfully and effectively lead in FQHC organizations.

How Many Spreadsheets Does It Take to Run a Health Center?

Oct 27, 2017 2:30pm ‐ Oct 27, 2017 4:00pm

Identification: IFB4

We are told just about every day in health care that data is the future, we need to get better at data, we need to justify our knowledge with data, and we need data to receive funding in the future. But how are we handling data today? Are we still working with multiple spreadsheets? Inputting data by hand? If we are unable to handle the little day-to-day encounters with data, is there any hope for us when the viability of the health center depends on reporting large amounts of data on a daily basis? Creating a culture where analysts understand the data cycle will be a defining characteristic of successful health centers. Many of us understand the revenue cycle, but alongside this and other business processes is the data cycle. This cycle involves how the various bits and pieces of information flow throughout our electronic environments (and sometimes paper environments). This cycle is full of opportunities for efficiency that we overlook in our day-to-day activities. Directors and managers don’t have the time to find and improve the data cycle. This is where we need to have analysts be the eyes on the front lines of the health center.  

Putting the Puzzle Together: A Creative Team-Based Approach to Employee Health Care Purchasing

Oct 27, 2017 2:30pm ‐ Oct 27, 2017 4:00pm

Identification: IFE4

Choosing an employee health plan should be a collective decision-making process involving employees, HR, leadership teams, and board members. But often it gets punted to a few individuals and rushed through right before renewals are due. As a result, organizations may not be getting the best financial deal, and employees may face unexpected – and possibly unwelcome – changes in their plans. With health care as both one of the largest line items on an organization’s budget and the most important benefit for employees, this is far from a best practice for health care purchasing. One solution is to establish a health care purchasing feedback program. Starting with a small group of decision-makers, a feedback program can reach out to all audiences in an organization to solicit input on potential health insurance plans. By engaging a diverse group in the process, CHCs are ensured that all voices are heard when making critical decisions about what health care program best serves the organization and the employees. This interactive workshop will delve into health care purchasing feedback programs, specifically focusing on one CHC’s experience with this model and how it created early buy-in across all audiences for a completely new – and wholly beneficial – partial self-insurance program.

ERC Test Session

Feb 5, 2018 2:02am ‐ Feb 5, 2018 2:02am

Identification: