With ever-shrinking grant funding, billing incomes are the number one source of revenue for community health centers (CHCs). As CHCs add new programs, open new access points, or operate in Medicaid expansion regions, the billing department grows not only in importance but in complications as well. This will become ever more critical with proposed changes to the insurance market in 2017 and beyond. This high-level overview gives CHC Leadership easy-to-use tools that allow them to measure and benchmark their organizations against similar CHCs in their own states as well as nationally. These tools will allow you to track payments per encounter, denial (nonpayment) rates, proper staffing, and the overall performance of your billing department.