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2026 Cultivating Health Center Operations Training (CHCO)

Virtual • February 24 - 25, 2026

Join operations managers and emerging leaders from community health centers across the country for Cultivating Health Center Operations (CHCO), a virtual workshop that helps you turn strategy into action and build stronger, more efficient systems. Through six engaging sessions, participants learn how to lead through change, redesign patient access, enhance front-line safety, improve financial performance, streamline scheduling, and strengthen workforce engagement. Each session combines real-world examples, guided practice, and practical tools that can be applied immediately. Whether you manage one site or several, CHCO gives you the structure and confidence to improve operations, align teams, and create lasting results in today’s fast-changing health center environment.

Learning Objectives:

• Develop a roadmap to communicate and sustain change.
• Evaluate access workflows and identify barriers affecting performance.
• Identify front-desk safety and compliance risks. Assess scheduling data and identify inefficiencies. 
• Explain how front-end workflows affect billing, collections, and cash flow. 
• Identify process changes that improve team alignment.