2 0 2 5  T R A I N I N G

Elevating Health Center Operations (EHCO)

Hybrid • June 24 - 25, 2025

Elevating Health Center Operations (EHCO) is National Association for Community Health Center’s (NACHC) only training to provide critical components of operational success. Attendees will discover more about quintuple aim of enhanced patient experience, improved population health, reduced costs, and care team well-being. In addition to a deep dive into key elements of health center operations, this training will provide an opportunity for health center leaders to network and build relationships with industry peers.

This training will focus on the following Chief Operating Officer (COO) Core Competencies:

– Operations (Level 3)
– Personnel Management (Level 3)
– Leadership (Level 3)

These competencies align with NACHC’s Value Transformation Framework (VTF), with detailed descriptions of knowledge and skill levels. NACHC resources are mapped to competencies in the TTA Catalog.

This training will provide Continuing Education Units (CEUs), Continuing Professional Education (CPE) credits, and American College of Healthcare Executives (ACHE) credits.

Learning Objectives

By the end of this two-day training, participants will be able to:

  • Identify and address key challenges impacting provider productivity and apply strategies to enhance operational efficiency while maintaining high quality care.
  • Gain insights on how to strategically build sustainable financial models for new service lines.
  • Explore strategies to leverage leadership styles to drive meaningful and lasting change in their organization.
  • Assess key considerations for ethical AI adoption, data privacy, and governance to ensure responsible and effective implementation in their organization.