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Practical Art of Health Center Operations (PAHCO)

Hybrid • February 25 - 26, 2025

Are you a new leader or in need of a refresher on health center operations? NACHC’s Practical Art of Health Center Operations Training Workshop is your perfect starting point! This essential, basic-level program is designed to equip you with proven strategies, innovative techniques, and best practices to enhance your health center’s performance.

Tailored specifically for Chief Executive Officers, Chief Operating Officers, Practice Managers, Data and Informatics Analysts, and other emerging or seasoned leaders, this workshop offers the foundational tools you need to succeed. Don’t miss this opportunity to build or refresh your expertise—register now and take the first step towards operational excellence!

This training will focus on the following Chief Operating Officer (COO) Core Competencies:

- Operations (Level 3)
- Personnel Management (level 3)
- Leadership (Level 3)

Learning Objectives:

By the end of this two-day training, participants will be able to:
> Learn how to build a culture and brand that attracts and retains the right workforce.
> Understand the connection between strategic and operational planning.
> Identify best practices for improving operational workflows
> Create an action plan to implement for ongoing operational compliance
> Discover how a well-trained front desk can impact the Patient Care Team to significantly enhance patient satisfaction and increase profitability.