Welcome to the 2023 Financial, Operations Management / Information Technology (FOM/IT) Conference & EXPO!
Navigating the Future: Empowering Health Centers through Financial Sustainability, Operational Excellence, IT Advancements, and Resilience
Vision Statement
In the face of the ever-evolving healthcare landscape, Community Health Centers play a crucial role in providing accessible and quality care to communities worldwide. To thrive and adapt to the “new normal,” it is essential for health centers to embrace financial sustainability, leverage innovative IT solutions, and cultivate a resilient workforce.
This conference aims to explore the journey of resilience and innovation as health centers forge ahead, ensuring their long-term success while future-proofing their operations. Join us as we delve into strategies, insights, and best practices that empower community health centers to navigate future challenges with confidence and secure their vital role in healthcare delivery.
NACHC’s FOM/IT conference is a gathering of over 700 health center senior leaders, managers, and staff CEOs, CFOs, COOs, CIOs, and finance, operations and IT staff from across the country. The conference provides an opportunity for participants to interact with their colleagues, industry experts and powerful speakers to share proven techniques and tools and discover innovative strategies necessary to transform their organizations.
We recommend you take some time to navigate this event portal before you join us in order to get the most value out of your experience and review our Virtual Event FAQs.
Conference Schedule
Tuesday, October 24, 8:30am - 5:00pm PT
Wednesday, October 25, 8:30am - 4:15pm PT
All times listed are Pacific.
Tuesday, October 24
IGS1 - Opening General Session, 8:30am - 10:00am PT
Welcome to Nevada
Nancy Bowen, MAIOP, Chief Executive Officer, Nevada Primary Care Association
Conference Welcome and Introduction of NACHC President and CEO
Michael A. Holmes, Immediate Past Chair, NACHC Board of Directors, and Chief Executive Officer, Scenic Rivers Health Services
NACHC President and CEO Remarks
Kyu Rhee, MD, MPP, President and CEO, NACHC
Introduction of Keynote
Veronica Clarke, Chief Executive Officer, TCA Health, Inc.
Keynote
Shawn Achor
Considered one of the world’s leading experts on the connection between happiness and success, Shawn Achor is the New York Times bestselling author of The Happiness Advantage, Big Potential, and The Orange Frog.
His research on mindset made the cover of Harvard Business Review, his TED Talk is one of the most popular of all time with more than 25 million views, and he has lectured or worked with nearly half of the Fortune 100 companies as well as the NFL, the NBA, the Pentagon, and the White House.
Having spent over a decade living, researching, and lecturing at Harvard University (and during that time winning over a dozen distinguished teaching awards), Shawn draws on his own research — including one of the largest studies of happiness and potential at Harvard — and more recently on the effects of positivity in organizations facing crisis, to show how our potential can be unleashed, and our people re-energized when we focus on pursuing happiness now, especially during times of challenge and uncertainty.
He has now lectured in more than 50 countries speaking to CEOs in China, doctors in Dubai, schoolchildren in South Africa, and farmers in Zimbabwe. His Happiness Advantage training is one of the largest and most successful positive psychology corporate training programs in the world.
Closing: Needs Assessment
Veronica Clarke, Chief Executive Officer, TCA Health, Inc.
IGS2 - Closing General Session, 8:30am - 10:00am PT
Welcome
Sue Veer, MBA, CMPE, President and CEO, Carolina Health Centers, Inc.
Keynote Speaker Introduction
Julia Skapik, MD, MPH, FAMIA, Chief Medical Information Officer, NACHC
Keynote
Elisabeth Myers, MBA, Deputy Director, Office of Policy, Office of the National Coordinator for Health Information Technology (ONC)
As deputy director of the Office of Policy at ONC, Ms. Myers is focused on leading teams implementing the 21st Century Cures Act health IT provisions on interoperability for patient access, information blocking, and health IT for specialty settings and sites of service. She also leads the policy team working on the health IT provisions of the SUPPORT Act of December 2018 which established initiatives for Opioid Use Disorder prevention and treatment. Her portfolio includes supporting health IT policy for HHS partner initiatives including CMS, CDC, SAMHSA and HRSA as well as state health IT infrastructure initiatives.
Prior to her work at ONC, Ms. Myers served as policy lead in the CMS Centers for Clinical Standards and Quality supporting CMS electronic quality reporting and the meaningful use/EHR Incentive Programs. In two decades of experience in healthcare and health IT policy, she has served in numerous roles in both the private and public sector including as assistant director of legislative affairs for the Governor’s Office of Healthcare Reform in Pennsylvania. In this role, she worked on landmark legislation and administrative initiatives related to improving patient access to healthcare through expansions of nurse-managed care, reducing hospital acquired infections and adverse events through real-time digital surveillance, and expanding health care coverage for children and adults in the Commonwealth. In the private sector, she served as an advocate on policy initiatives related to high priority health care issues such as childhood obesity, mesothelioma, and health equity.
Ms. Myers holds a bachelor’s degree from Haverford College and a Master of Business Administration from Johns Hopkins University
Reactor Panel: Challenges and Opportunities in Using Technology
Moderator:
Julia Skapik, MD, MPH, FAMIA, Chief Medical Information Officer, NACHC
Panelists:
Elisabeth Myers, MBA, Deputy Director, Office of Policy, Office of the National Coordinator for Health Information Technology (ONC)
Isaiah Nathaniel, CPHIMS, Vice President and Chief Information Officer, Delaware Valley Community Health, Inc.
Chandra Beasley, MBA, MHRM, MNSA, MPA, CLSSGB, Director of Information Technology and HCCN Program Director, South Carolina Primary Health Care Association
Abby Sears, MBA, MHA, President and CEO, OCHIN
Kyu Rhee, MD, MPP, President and CEO, NACHC
Closing Announcements and Spirit Day Parade
Melissa Mitchell, MS, LSSGB, Chief Innovation and Strategy Officer, HealthLinc
Virtual Conference How-To Guide
Launching a Session
Each session opens 15 minutes prior to the start time. To access your live streamed session(s) click on Program and then click Live Stream Sessions and select the desired session.
Accessing and Downloading Handouts
To access all currently available conference materials, click on Program and then Handouts tab. Check back frequently for updated materials.
Building Your Itinerary
Before you attend, we encourage you to visit My Itinerary under Program to add sessions to your personalized itinerary. During the event, navigate to the My Itinerary for easy access to your pre-selected sessions with the ability to launch a session.
Online Evaluations
To access the speaker evaluations, click Evaluations on the top menu. You are encouraged to complete the evaluation for each session you attend. In order to complete speaker evaluations, you must respond to the majority of alertness checks throughout a session. If you have not met this criteria, you will not be able to complete a session evaluation and you will not be eligible for continuing education credits.
Print Continuing Education Certificates
Once you have responded to the majority of alertness checks throughout a session and completed a speaker evaluation, you can print your certificate once you complete the evaluation.
NACHC Conference Code of Conduct
All attendees, speakers, sponsors, and volunteers at our conference are required to agree with the following code of conduct. NACHC will enforce this code throughout the event. We expect cooperation from all participants to help ensure a safe environment for everybody. Our conference is dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion. We do not tolerate harassment of conference participants in any form. This also includes inappropriate physical contact and unwelcome sexual attention. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, parties, Twitter and other online media. Participants asked to stop any harassing behavior are expected to comply immediately. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of NACHC. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the conference staff immediately. NACHC is a nonpartisan and noncommercial organization. Conference speaker presentations may not necessarily reflect the views of NACHC and the presence of vendors, exhibitors and sponsors does not constitute