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11:00am - 01:00pm EDT - November 15, 2021 | Room: V100 Jeff Tilton

Monday
Shantanu Nundy, MD, CMO, Accolade, “Care After COVID: What the Pandemic Revealed is Broken in Healthcare and How to Reinvent It”

Monday
01:30pm - 03:00pm EDT - November 15, 2021 | Room: V200 Chad Ritter
Credits Available:
0.00 None
The session begins with a federal legislative update discussion specific to the current status of various priority health center issues. It will then transition to a discussion about the need for a more coordinated national strategy on various state-based issues - using 340B discriminatory contracting as a case study. Third, NACHC staff will introduce several timely and emerging policy issues and solicit feedback on the relative importance and direction that should be pursued. Policy issues include: maternal health, behavioral health, and non-clinical workforce development. Lastly, the session will close with a focus on advocacy. Attendees will be asked to provide feedback on advocacy tools and strategies that they are incorporating to achieve results.


Objectives:
  • Attendees will learn about the status of key federal policy issues facing health centers.
  • Participants will provide feedback to NACHC PPR staff on emerging state policy issues. NACHC staff will reinforce the need for coordination to effectively advance the health center agenda.
  • Identify how PCA/HCCNs are investing in advocates and institutionalizing advocacy.
03:30pm - 05:00pm EDT - November 15, 2021 | Room: V300 Jeff Graham

Monday
Organizations struggle to develop an operational approach to implementing Justice, Equity, Diversity, and Inclusion (JEDI) strategies that address the needs of all of its stakeholders, while advancing health equity. Discerning the differences between JEDI and health equity, as two separate, but related priorities impacting the health and wellness of communities is a critical first step to overcoming this challenge.
In this session we will define the terms, identify principles for an equitable healthcare system, and highlight a model for designing sustainable actions guided by a JEDI lens.


Objectives:
  • Recognize the importance of JEDI and understanding its impact on health equity.
  • Identify principles for engaging external stakeholders to affect systemic changes in the healthcare system.
  • Design a sustainable JEDI driven operation for the long term that encompasses the board, staff, and patients.
Monday
04:45pm - 05:00pm EDT - November 15, 2021

11:00am - 12:30pm EDT - November 16, 2021 | Room: V100 Jeff Tilton

Tuesday
Amidst the continuing COVID-19 pandemic and a changing world, health centers must continue to deliver quality health care while transitioning to a value-based model of care. New and innovative models of care are required for health centers to remain competitive and relevant to the communities they serve. This session provides examples, both within and outside the health center world, of new and expanded models of patient-centric care. Come hear a health care leader describe how they design ‘care that meets you where you are’; learn from health center leaders how they are expanding care models beyond the walls of their health center and ways to partner with and grow communities; and, finally, leave with tangible action steps to join together with peer across the nation in working toward systems change and new models of care through the new and expanded Elevate 2022.


Objectives:
  • Learn of innovative care models outside the health center program.
  • Hear examples of health center care models expanding beyond the walls of the health center and working to grow communities.
  • Walk away with tangible strategies for advancing innovative care models in member health centers.
Tuesday
As PRAPARE is increasingly used by care teams nationally to assess patient social determinants of health needs, it is critical to have a standardized system to track the social interventions provided in response. Such systems can promote cross-sector collaboration to assess and address social factors to facilitate comprehensive care coordination to “close the loop” for patients. Use of the national standardized social interventions protocol would also promote collaborative data collection, aggregation, reporting, exchange, and communication by cross-sector partners to comprehensively address systems and policies that negatively impact the social determinants of health.

This session will walk through the PRAPARE Social Interventions Protocol that integrates stakeholder best practices and lessons learned collected through an iterative process of development with a national Social Interventions Technical Expert Panel (TEP) of diverse cross-sector partners. Attendees will hear from organizations that have implemented the PRAPARE Social Interventions Protocol as well as PCA & HCCN staff on how they have supported health centers with SDOH needs assessment. The session will conclude with a discussion amongst guest speakers centered on considerations for social interventions coding.


Objectives:
  • Describe the data collection protocol to track social interventions provided in response to the identification of PRAPARE social determinants of health needs.
  • Hear from a health center and a social services organization that are using the standardized social interventions data collection protocol.
  • Understand how PCAs and HCCNs can best support health centers with SDOH data collection and documenting social interventions.
Tuesday
Pro Bono engagement refers to the voluntary engagement of professionals who share unique skills for free or nearly free with organizations that may not be able to house these skills on a daily basis. These engagements are often in pursuit of a common social goal or helping to advance a non-profit’s strategic goals. For the health center community, including PCAs and HCCNs, pro bono engagements can offer an opportunity to work with corporate partners who bring strategic planning, high-level marketing/branding, evaluation, and change management coordination expertise to projects that would often be too expensive or out of reach. Additionally, it offers an opportunity to work with partners in a way that extends beyond a traditional conference sponsorship or one-off engagement. This session will discuss the primary components of pro-bono engagements, experiences from the field, and offer a forum for questions of national experts.


Objectives:
  • Understand the components of a pro-bono engagement.
  • Identify tools to help you review your own potential pro-bono engagement opportunities.
  • Relate the experiences of the panelists to your own potential pro-bono engagement opportunities for your organization.
03:45pm - 05:30pm EDT - November 16, 2021 | Room: V100 Jeff Tilton

11:00am - 12:30pm EDT - November 17, 2021 | Room: V100 Jeff Tilton

Wednesday
11:00am - 11:30am EDT - November 17, 2021

Wednesday
Covid 19 has relentlessly impacted health center front line staff, their families and communities. Meanwhile, other traumas have been experienced as well—fires, hurricanes, financial stress and personal difficulties. It is difficult to know how to extract ourselves from the immersion of stress and to safeguard a way to healing. Health center staff need renewal and persistent strength to orient their communities and themselves toward healing. Through hearing voices of patients and staff, learning about the effects of social outrage and stress, and considering ways our bodies and minds may, create new mechanisms for affirming healing, staff and centers will be offered simple practical methods to acknowledge the moral injury of this time while making a way forward toward resolution.


Objectives:
  • Participants will understand the core themes patients and staff are sharing about COVID-19.
  • Participants will understand the effects of chronic outrage on our bodies and social settings.
  • Participants will experience tools to assist personal and collective healing from the trauma of the pandemic.