Identification: RTO0
Identification: RTO1
This session will focus on building high performing teams, defining the care team, managing staff who are working from home and reducing burnout.
Identification: RTO2
This session will focus on building high performing teams, defining the care team, managing staff who are working from home and reducing burnout.
Identification: RTO3
Participants will have a greater understanding of how to redesign front desk operations to accommodate virtual patient engagement, strategies to deescalate customer interactions and how to access and rectify patient dissatisfaction and how to utilize data to improve the overall patient experience through improved front desk operations.
Identification: RWO1
This session will focus on tools health centers can use for identifying, measuring and reporting data for decision making in a virtual environment. It will also highlight how to prepare, engage and train staff for a changing work environment.
Identification: RWO2
This session will focus on tools health centers can use for identifying, measuring and reporting data for decision making in a virtual environment. It will also highlight how to prepare, engage and train staff for a changing work environment.
Identification: RWO3
This session will provide tools for health operations leaders focused on budgeting, revenue diversification and business continuity planning