Welcome & Creating Ops Plan Part l
Jun 16, 2020 1:00pm ‐ Jun 16, 2020 3:20pm
Identification: 001-06-16
Welcome
Jun 16, 2020 1:00pm ‐ Jun 16, 2020 1:20pm
Identification: RTD1_1
Welcome
Speaker(s):
- Phillip Stringfield, M.S., Manager of Health Center Operations Training, NACHC
Creating Ops Plan Part l
Jun 16, 2020 1:20pm ‐ Jun 16, 2020 3:20pm
Identification: RTD1_2
Health center operations are directly impacted by every decision and goal set within the organizational strategic plan. Your role as a health center Operations leader is to react appropriately ensuring the organization can deliver upon its goals. This session will focus on understanding the operational impact from the strategic plan and how to develop an actionable operations plan.
Participants will learn how to take an inter-departmental approach to setting measurable and effective outputs that deliver upon the organizational strategic plan.
Speaker(s):
- Ms. Shannon Nielson, MHA, PCMH-CCE, Owner/Principal Consultant, CURIS Consulting and CURIS Connect
Creating Ops Plan Part ll
Jun 17, 2020 1:00pm ‐ Jun 17, 2020 2:45pm
Identification: RWD2_1
Health center operations are directly impacted by every decision and goal set within the organizational strategic plan. Your role as a health center Operations leader is to react appropriately ensuring the organization can deliver upon its goals. This session will focus on understanding the operational impact from the strategic plan and how to develop an actionable operations plan.
Participants will learn how to take an inter-departmental approach to setting measurable and effective outputs that deliver upon the organizational strategic plan.
Speaker(s):
- Ms. Shannon Nielson, MHA, PCMH-CCE, Owner/Principal Consultant, CURIS Consulting and CURIS Connect
Understanding the Bottom Line Part l
Jun 17, 2020 2:15pm ‐ Jun 17, 2020 3:15pm
Identification: RWD2_2
This session will discuss the impact of daily operations on the profitability and cash flow of a health center. We will identify how budgeting and monitoring are key to positioning the health center for success. We will identify key drivers of the bottom line, and how health center operations staff can impact financial performance.
Speaker(s):
- Mr. Curt Degenfelder, President, Curt Degenfelder Consulting, Inc.
Understanding the Bottom Line Part ll
Jun 18, 2020 1:00pm ‐ Jun 18, 2020 2:00pm
Identification: RTHD3_1
This session will discuss the impact of daily operations on the profitability and cash flow of a health center. We will identify how budgeting and monitoring are key to positioning the health center for success. We will identify key drivers of the bottom line, and how health center operations staff can impact financial performance.
Speaker(s):
- Mr. Curt Degenfelder, President, Curt Degenfelder Consulting, Inc.
Revenue & Expense Model Part l
Jun 18, 2020 2:15pm ‐ Jun 18, 2020 3:15pm
Identification: RTHD3_2
Health centers, and the healthcare marketplace, are changing rapidly. Health centers are developing new models of care based on practice transformation and the requirements of value-based care. Health centers have also changed their infrastructure to accommodate rapid growth and new demands of patients, payors and funders. Payment systems are changing; bringing changes to the health center revenue model. This session will help the leadership anticipate how they need to prepare their organization.
Speaker(s):
- Mr. Curt Degenfelder, President, Curt Degenfelder Consulting, Inc.
Revenue & Expense Model Part ll
Jun 19, 2020 1:00pm ‐ Jun 19, 2020 1:45pm
Identification: RFD4_1
Health centers, and the healthcare marketplace, are changing rapidly. Health centers are developing new models of care based on practice transformation and the requirements of value-based care. Health centers have also changed their infrastructure to accommodate rapid growth and new demands of patients, payors and funders. Payment systems are changing; bringing changes to the health center revenue model. This session will help the leadership anticipate how they need to prepare their organization.
Speaker(s):
- Mr. Curt Degenfelder, President, Curt Degenfelder Consulting, Inc.
Week 1 wrap-up and Week 2 Expectations
Jun 19, 2020 1:45pm ‐ Jun 19, 2020 2:15pm
Identification: RFD4_2
Speaker(s):
- Cindy Thomas, Director, Clinical Leadership Development, National Association of Community Health Centers, Director, Clinical Leadership Development, NACHC
- Phillip Stringfield, M.S., Manager of Health Center Operations Training, NACHC
High Performing Team
Jun 23, 2020 1:00pm ‐ Jun 23, 2020 3:00pm
Identification: RTD5_1
People are your most valuable resource. In this session we explore the value of effective staffing at the health center. You will learn how to align and enhance the models of care that involve different roles and responsibilities for Front Desk, Medical Assistants, Nurses and other support staff. You will also see examples of how leading health centers organize care teams to leverage the variety of skills. Participants will learn how to improve show rates and access, increase capacity utilization, and increase both patient and staff satisfaction.
Speaker(s):
- Melissa Stratman, CEO, Process Redesigner, Coleman Associates