Primer on Health Center Pharmacy Operations

Primer on Health Center Pharmacy Operations

Publication Date: July 26, 2022


The purpose of this resource is to orient learners to pharmacy operations at health centers with a specific call-out section for the 340B program. Target audiences are health center C-Suite, Board Members, new health center 340B program staff, pharmacy leaders and new health center staff.

This resource will inform new health center leaders and staff to pharmacy operations within a health center. Specific areas covered include: the role of the pharmacy in the patient care model, the 340B Drug Discount Program, the Sliding Fee Scale (SFS) and Eligible Patient Prescription Assistance Program (EPPAP), implementation of patient assistance programs and maximizing in-house pharmacy capture rate.


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This publication is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $7,254,766 with 100 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit