Convene the Learning Collaborative and provide expertise and best practices on Key Performance Indicators (KPI) for the Revenue Cycle. Participants are expected to select 1 or more KPIs to address with a process improvement pilot project.
Process Improvement Skill Development Webinar
May 3, 3-5pm EST
Participants will be able to understand and apply the Plan-Do-Study-Act framework to create pilot projects that allow a structured method of improving revenue cycle functioning and outcomes. Take Home Exercise: • Review your health center reporting package • List out Key performance indicators you would like to capture • List out challenges in putting together your revenue cycle reports
Leadership and Communication Skill Development
WebinarMay 10, 3-5pm EST
Participants will identify and apply effective leadership skills and competencies such as: demonstrating effective communication skills, building beneficial interpersonal relationships, distinguishing ways to adjust one’s leadership style based on the situation, and displaying the critical thinking skills and abilities to lead others toward common goals.
Data and Reporting Webinar
May 17, 3-5pm EST
Peer to Peer Sharing and Facilitated Discussion on how to improve reporting Take Home Exercise that will be discussed during this webinar
Review your health center reporting package
List out Key performance indicators you would like to capture
List out challenges in putting together your revenue cycle reports