(2/11/2021) Patient Assistance Programs

(2/11/2021) Patient Assistance Programs

Publication Date: February 11, 2021


In addition to providing updates on pharmacy rules and procedures, this office hour focuses on creating a Patient Assistant Program (PAP) at health centers. This outlines the processes that need to be established to identify patients, gather information, and track services from submission to reordering.

Questions? Contact us at trainings@nachc.org.

Access a transcript here.

This toolkit was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $7,287,500 with 0 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.