This case study highlights how the use of federal funding for outreach and enrollment (O&E) activities impacted a federally qualified health center in a rural portion of a state that expanded Medicaid and created its own exchange. The case study describes how O&E impacted the health center's operational work flow, finances, and even clinical operations.
Outreach and Enrollment Case Study: The Impact of Insurance Enrollment on a Federally Qualified Health Center
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Important NACHC Library Content Note: This technical assistance resource was developed prior to the August 2017 release of the Health Center Compliance Manual by the Health Resources and Services Administration’s (HRSA) Bureau of Primary Health Care (BPHC). The BPHC Compliance Manual, issued August 2017, indicates where PINS, PALs and other program guidance are now superseded or subsumed by the BPHC Compliance Manual.